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Guide to Getting a Refund for Medical Expenses and Bituach Leumi Health Premiums

To get health insurance (Kupat Cholim) premium refunds:
 
A person who is insured by a Kupat Cholim and who submitted an application for membership in Bituach Leumi after the 183 day waiting period (within 12 months) in Israel and has a valid visa to remain in the country, and was recognized as an Israeli resident by Bituach Leumi for the period retroactive to the beginning of the 183 day waiting period (and sometimes even from the day when his visa was issued), will have to pay the Bituach Leumi payments retroactively.
Since he had privately paid for his Kupat Cholim during this time, he may request a refund from Bituach Leumi for the period that he paid to his Kupat Cholim. He should submit an application form to the Health insurance division in Bituach Leumi together with documents proving his prior payments.

The documents necessary to get a refund for medical insurance premiums or medical expenses 
To print the instructions, click here.

To get a refund, send all the following documents by mail to the Mosad L’Bituach Leumi, Insurance and Health Dept., to Mrs. Talma Freiderberg, 13 Sderot Weizmann, Jerusalem 91909:

You must present the following :
1.  A detailed application form from the Kupat Cholim (which begins with the number 770) that should include your personal details and identity number, details of the amount of money and the period for which you are asking a refund, your bank details for transferring the money, and information on how to contact you. You can receive a sample form in our office or may download it here.
2.  A receipt from the Kupat Cholim showing payment for the period you are seeking a refund.
3.  Proof from Bituach Leumi that he paid for the period of the claim. (optional)
4.  Copy of the claimant’s Kupat Cholim card.


To get a refund for medical expenses:
 
One who had medical expenses which are included in his Kupat Cholim health services basket but he had to pay for them privately since he wasn’t registered in the Kupat Cholim or because he wasn’t eligible for them in his Kupat Cholim coverage because he wasn’t a resident at that time, can apply for a refund from the Health Ministry after he becomes a member of Bituach Leumi. One can become a member of Bituach Leumi after waiting the 183 day waiting period (within 12 months), has a valid visa to remain in the country, and was recognized as an Israeli resident by Bituach Leumi for the period retroactive to the beginning of the 183 day waiting period (and sometimes even from the day when his visa was issued).
Once he is recognized retroactively as a resident by Bituach Leumi he can submit an application form to the Health Ministry with the required documents attached. The Health Ministry will pay him according to the Health Ministry’s price list for health services.

The documents necessary to get a refund for medical expenses.

To get a refund, send all the following documents by mail to the Ministry of Health Ombudsman, 39 Yirmiyahu Street POB 1176 Jerusalem 9101002.

You must present the following:
1.  A filled out Medical Expenses Refund form. You can receive a sample form in our office or may download it here.
2.  A receipt/invoice of the costs of the medical treatment.
3. Official documents specifying your medical condition and what treatment you received.
4.  A copy of a document proving that you were a member of Bituach Leumi during the period of your medical treatment
5.  A copy of a blank check so they can deposit your refund in your account.


Ways to contact the Health Ministry:

Fax: 02-5655981
Email: ​kvilot@moh.health.gov.il
*5400, 08-6241010

Questions and Answers:
I didn’t accumulate the required number of days of waiting to join Bituach Leumi and I urgently require medical treatment. What should I do
Answer:
Save the receipts you paid for health care, and when you come to sign up for Bituach Leumi after the waiting period, bring your receipts as is explained in the Guide.
Bituach Leumi retroactively made me a member. Since I paid the Kupat Cholim privately during this period, how can I get a refund
Answer:
Contact Bituach Leumi, the Health Insurance Division with the required documents listed in the Guide.
How do I get a payment confirmation from the Kupat Cholim and a refund from Bituach Leumi
Answer:
You should contact the Kupat Cholim office where you are registered and request the total amount you paid for the period you are seeking a refund.
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